Increase efficiencies, automate tedious tasks, and build high performing teams by managing performance, knowledge, and QA in one place.
The single system you need to run a high efficiency, high quality CX team with ease.
Reduce the amount of time agents spend searching for hard to find information with Operator's assist function. Assist quickly finds and exposes knowledge, meaning your agents spend more time engaging.
Keep your eye on program and individual performance data with Operator Health. Operator integrates with major CRMs to seamlessly pull in complex, hard-to-find data and translates it into easy-to-see metrics that saves time and money.
Reduce the amount of time agents spend searching for hard to find information with Operator's assist function. Assist quickly finds and exposes knowledge, meaning your agents spend more time engaging.
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