Peer-to-peer feedback to supercharge your support team
At the core of superb support is honest, growth-oriented peer review. Aprikot helps your team provide reviews in a simple and quick way.
It’s all about peer review
If you’re like us, you’re tired of losing team and individual performance data to unruly spreadsheets. With Aprikot, it’s all in one place and easy to understand.
Death to the spreadsheet
Feedback is everyone’s business
Aprikot makes peer to peer feedback something for the whole team to be involved in, instead of being a process that only a few get to do and learn from.
Surface issues you never knew existed quickly and iterate faster than ever. To get started, all your team has to do is review tickets using the Sidekick Chrome extension. Head to the real-time dashboard to get up to the second stats on your team and individual performance.
Smarter QA, Smarter Team
Discover info you need to know now
Every team starts with a rubric which emphasizes thoroughness, authenticity, and memorability in each customer interaction. Or, feel free to customize your team's core values and metrics for a more personalized evaluation.
A rubric honed over time
Nobody wants wants their data snooped on or re-sold to the highest bidder. That's why our privacy policy clearly states that we'll never collect Personally Identifiable Information and that we'll do as much processing as possible right on your own computer.
Privacy as a Feature
Giving and getting feedback has never been so simple.
Use Aprikot and see how your team starts collaborating with precise, actionable, and timely feedback like never before.
Track individual and team performance over time
Reduce learning curve and get new team members booted up quickly
Promote camaraderie by recommending subject matter experts for areas that need focus
Reduce learning curve and get new team members booted up quickly
Promote camaraderie by recommending subject matter experts for areas that need focus
Peace of mind with auto-save and offline synchronization
Real-time awareness of collective strengths and weaknesses
Great for teams of 3 or 300
Real-time awareness of collective strengths and weaknesses
Great for teams of 3 or 300
Used by the best teams to support the best products.
Simple pricing, powerful product
Up to 10 Users
Seed
Free
10-50 Users
Grow
$100
/mo
Have more than 50 people on your team?
We’ve got you covered.
